Privacy Policy

Responsible

The data controller is Smile & Learn Digital Creations, S.L.

Address: Ronda de Sobradiel 16-B,

28043 Madrid 

CIF B86731791

Data categories

In our business we process contact and user data, usually basic identification data.

On this website we collect data from:

  • Newsletter subscribers: we only ask for the e-mail address
  • Contacts of people who fill out our form to request information, make an inquiry, etc.: we only request the minimum information necessary to answer the inquiry.
  • Candidates: if they spontaneously send us a job application.

Since SMILE & LEARN is an app aimed at minors, the data collected are the minimum required to provide the service. Our agreements are made with educational entities, public and private institutions and schools.

Purpose

Personal data will only be processed for the purpose of managing your relationship with us. We will not request data from minors and in compliance with the principle of minimization we will only request and store data that is essential to provide our services.

  • Contact: We will use the data to respond to your request, answer your question or provide you with the requested information.
  • Newsletter: if you provide us with your e-mail address you will receive our newsletter periodically.
  • If you send us your CV, we will keep it for a maximum of one year in order to consider you in our selection processes.
  • If you are a user or supplier, we will only use the data to manage your relationship with our company and to keep you informed of our news and updates.

Legitimation

In the case of users, customers and suppliers, we base the processing on the actual execution of the contract and the provision of the services described on our website.

For contacts, newsletters, CVs and other requests for information we base the processing on your consent.

If we perform analytics on our services, we will do so based on our legitimate interest but will always avoid using non-anonymized personal data.

Addressees

Personal data will only be used by our company although we work with vendors and tools that provide us with certain types of ancillary services and may access this data.

Our servers (Amazon Web Services) are located in the European Union.

Some of the tools we use in our company may be located outside the European Union but we have verified that all of them have adopted the appropriate compliance measures as required by the GDPR (standard contractual clauses, among others):

Supplier
Location
GDPR compliance
Amazon Web Services
Ireland
GDPR
Zoho
United States
Standard contractual clauses
Google Workspace
Irlanda
GDPR

We will not transfer or communicate your data to third parties except for the fulfillment of the legal obligations to which we are obliged by reason of our business (Public Administrations, financial institutions, insurance companies).

Security

Smile and Learn has taken all necessary technical and organizational security measures to ensure the confidentiality, integrity and availability of personal data taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing carried out, as well as the risks in terms of likelihood and severity to the rights and freedoms of natural persons.

Rights

If the data processing is based on your consent, you have the right to withdraw your consent at any time.

We inform you that you may at any time exercise your rights of access, rectification, portability and deletion of your data and those of limitation and opposition to its processing. To do so, please contact us at info@smileandlearn.com or write to Smile and Learn at Ronda de Sobradiel 16-B, 28043 Madrid.

If you consider that the processing does not comply with current data protection regulations, you have the right to file a complaint with the supervisory authority (Data Protection Agency). However, Smile and Learn is committed to ensuring the privacy and security of the data and resolving any related issues internally.

In compliance with the Child Online Privacy Protection Act Compliance (“COPPA”), Family Educational Rights and Privacy Act (“FERPA”), and Student Online Personal Information Privacy Act (“SOPIPA”). For more information please refer to our terms and conditions.

Updated July 2023

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